BOSS
VERSUS LEADER
BOSS
Drives
employees
Depends
on authority
Inspires
fear
Says
“I”
Places
blame
Knows
how it is done
Uses
people
Takes
credit
Commands
Says
“Go” Leader
Coaches Employees
Depends on goodwill
Generates enthusiasm
Says "we"
Fixes the breakdown
Shows how to do it
Develops people Gives credit
Asks
Says Let's go
What side of the equation are you on?