The Top-10
Things Candidates Hate ( these are provided by an unknown source)
- Having no clue whom they are meeting with for an
interview, how long they will interview for, and arriving somewhere on
time in order to wait alone in a lobby, room, or restaurant (and feeling
very conspicuous when they don't need a job!) while looking at their watch
(every five seconds) for the late interviewer.
- Taking a personal day off on one, two, or three
occasions to interview at XYZ Company, only to fall into the Black Hole of
No Feedback and never to be spoken to again. Add that their wife continues
to harp on the fact that they missed Johnny's recital by taking personal
days to go interview for a new job when "You have a perfectly
acceptable one right now." This is when your picture goes up on the
dart board in their rec room.
- Learning after the fact that someone on the interview
team thought that their resume showed too many positions when they
actually worked for the same company for 10 years, but it changed names 10
times. This is the reality of never being able to address an objection,
real or not, that comes up during the process that can be addressed.
- Navigating a ridiculous, invasive online application
that does not save after each field, crashes unexpectedly, is hard to
complete thoroughly, and yet is viewed as a negative if it is incomplete.
- Walking in to an interview with a person more junior
than themselves to discover that said person is reading the resume for the
first time and is asking impossibly inane questions such as, "So, why
do you need a job with our company?" when they were recruited to the
interview.
- Feeling like they really are the right person for the
job but somehow can't get an interview. Whether that is because of a poor
resume, undeveloped communications skills, or not connecting at the right
level.
- Going through a more thorough interview process than a
candidate for the Supreme Court. I am ashamed to admit this, but I have
actually been involved in an interview process that has lasted longer than
one year
- Enduring a background check that is conducted by hourly
workers on a different continent who raise red flags on your background
because your university verified your degree as a B.S. in Sociology and
Anthropology instead of a B.S. in Women's Studies (which is no longer
offered). Did I mention that the candidate has already resigned, given
their start date, and had their goodbye party?
- Enduring a formal interview process, complete with a
one-hour phone screen with HR, a call with a junior team member asking
basic questions, and then getting the green light to attend a cattle call.
All of this when the candidate has only agreed to being "open to
talking" and is NOT looking for a job. In fact, they really only
signed up to have a beer with a career-level counterpart on the inside.
- The number-one pet peeve of all candidates is talking
to misinformed, condescending, and unoriginal interviewers who answer all
questions with, "Because that's the way we do it here and we cannot
do it differently." Or who answer every question with "I don't
know."
We are all
guilty of a few spineless process moments that cause our candidates pain and
suffering. So what do they like? What wins every time with a candidate?
The Top-10
Things Candidates Love
- Talking to someone who is knowledgeable about their
background, their company, what their potential career path may be, and
who can have an unbiased conversation about options that exist.
- Entering an interview process that is transparent.
- Getting a courtesy telephone call to the effect of,
"What we have is no for now, not forever. We value your time and are
sorry about the outcome."
- Having someone help them go through the online
application process or be on hand and be knowledgeable about the system.
- Getting a list of information that is needed to
complete the online application such as W2s, phone numbers, references,
and yes, even documentation to present in lieu of a real, live company
that has since closed (Enron).
- Having an honest conversation about objections to their
history and being allowed to counter.
- Getting help on resigning and also being granted some
flexibility on start dates if they have real plans to travel, have
surgeries, or a need to keep a schedule of their former employer.
- Being asked for feedback on the questions asked during
the interview process or what they felt were high and low points of the
interaction. Also, having the chance to weigh in on the overall candidate
experience.
- Having flexibility in the process and a chance for
their questions to be answered versus being interrogated without any real
dialogue about their concerns.
- Being treated with respect at every level regardless of
whether they are the right candidate.